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You should sign out of Go-Global to terminate your session and reset it for the following reasons:

  • Eclipse has frozen.

  • Your clipboard has dropped (you are unable to paste in Excel forms). This is a common issue with MAC OS devices.

  • Your M:\ drive has dropped/disconnected and you cannot find your local drive to save reports, upload files, or generate EFT files.

  • Eclipse is stuck with an error message.

You can terminate your Eclipse session manually by going to the Go-Global window behind Eclipse and clicking the File -> Sign Out  option.

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