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New Production Not Showing in Eclipse
- Mariam Slade (Deactivated)
Analytics
To see a new production in Eclipse, you will need to refresh your production list by clicking the Refresh button.
On occasion, if you were logged in to Eclipse or GoGlobal/AppController at the time the production was added, you may need to log out and log back in again before the new production will appear in your list.
If you only hit the X you will not be logged out completely. In this case, your session will remain open on the server for 10 minutes.
Instead of waiting the full 10 minutes for your session to end, you may choose to sign out manually.
To sign out manually:
In the GoGlobal/AppController windows select File from the top menu.
Select Sign Out.
Note: This will end your session so make sure you’ve saved all your work first.